1. Information We Collect
When you use the Danfoss website, we may collect the following categories of information:
- Contact Information: Name, email address, phone number, and company name submitted through inquiry forms
- Technical Inquiry Data: Product interest, project specifications, and application details you provide when requesting quotes
- Usage Data: Pages visited, time on site, browser type, device information, and referring URLs collected through standard web analytics
- Cookie Data: Session identifiers and preferences stored via browser cookies
2. How We Use Your Information
We use collected information for the following purposes:
- Responding to product inquiries and quote requests
- Providing technical support and application engineering assistance
- Sending relevant product updates and technical bulletins (with your consent)
- Improving website functionality and user experience
- Complying with legal obligations
3. Data Sharing
We do not sell your personal information. We may share your data with:
- Authorized distributors in your region to fulfill product inquiries
- Service providers who assist with website hosting, analytics, and email delivery
- Legal authorities when required by law or to protect our rights
4. Data Retention
We retain your contact information for as long as necessary to fulfill the purpose for which it was collected, typically no longer than 36 months after your last interaction with us. You may request deletion of your data at any time.
5. Cookies
This Site uses cookies for session management and analytics. You may disable cookies in your browser settings, though some Site functionality may be affected.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a supervisory authority
7. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact
For privacy-related inquiries or to exercise your data rights, please contact us at our contact page.